Jul 2, 2020
This week I welcome Chris Hyland to my podcast.
Chris is a tech entrepreneur that believes technology can be
used for good and can dramatically impact the world in a positive
way. He is lucky enough that his personal vision matches up with
his company's vision at The Happiness Index
The reason I asked Chris to be on the podcast is to discuss
happiness. What does happiness mean? Now in times of Covid19 and
beyond? Does happiness equal success? Their vision is
#FreedomToBeHuman - organisations that succeed will enable their
people to feel like a human ... not a number!
purpose: To work with organisations to achieve a Thriving
Culture. This is achieved when a strong balance is found between
employee engagement and happiness.
enjoyed to look at the psychology behind the ads,
following a marketing degree. So he started his own search agency
in 2008. For him it was always important to build a company with a
great culture, which led him to come up with the idea of the
Happiness Index. They always build their first agency on honesty
At that business he first tried out the concept of the
Happiness Index to understand what employees really want. And the
first response they got was to improve personal development and
training. For him, the success is down to listening to his
employees and customers.
They are taking a neuroscience approach. It’s about how humans
act and feel. It is about having a purpose driven organisation and
being treated as a human being. Whilst this sounds like common
sense, it is still not commonplace in many organisations. And the
results are improved productivity and better
Now, during Covid19, the insights the Happiness Index is
delivering for companies, are more key than ever to understand
employees. And whilst responses might be more negative due to the
circumstances, the main keyword coming up was ‘uncertainty’;
everyone is worried about the future. Having that data, and sharing
that insight with employees, is key to developing a trusting
relationship with staff. It’s about the quality of life and the
right balance which is what employees are after. We also discuss
different office set ups and how a law firm just cancelled their
office for 3000 staff.
The Happiness Index is still doing their annual or quarterly
away days, now virtually, to make sure they keep their culture
going during these difficult times. And again, he finishes about
some stats why happier companies lead to more successful companies.
All employees get is a voice, it is that simple.
A great podcast, shedding light on the success factor
happiness, and how employee happiness matters in
transformations (career, life & business), and helps
individuals and companies through change. He is also
and productivity expert, consulting companies on soft skills around
sales and business development. In his podcast he interviews
successful people and wrote a best selling book about the